This Privacy Policy explains how jl411 collects, uses, stores, and protects your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
jl411 ("jl411," "we," "us," "our") operates the online gaming platform accessible at jl411.club (the "Platform"). This Privacy Policy applies to all personal data processed by jl411 in connection with your registration, use of our gaming services, interactions with customer support, and any other activity conducted through the jl411 platform.
jl411 is committed to the responsible and lawful handling of personal data. We process personal information only to the extent necessary to provide our services, comply with legal and regulatory obligations, and protect the interests of our players and the platform itself.
By registering an account on jl411 or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please do not use the Platform.
For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173), jl411 acts as the Personal Information Controller (PIC) with respect to the personal data of registered players and website visitors.
jl411 has designated a Data Privacy Officer (DPO) responsible for overseeing compliance with data protection obligations. Contact details for the DPO are provided in Section 14 of this Policy.
jl411 collects the following categories of personal data from registered players and platform visitors:
| Category | Examples | Collected At |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, nationality | Registration & KYC |
| Contact Data | Email address, mobile number, residential address (Philippines) | Registration |
| Financial Data | GCash/Maya account reference, BPI/BDO account details, deposit and withdrawal history | Payment processing |
| Gaming Data | Game session history, wager amounts, win/loss records, bonus usage | Platform use |
| Technical Data | IP address, device type, browser, operating system, login timestamps | Automatic collection |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Support interactions |
| Responsible Gaming Data | Self-exclusion requests, deposit limit settings, problem gambling flags | Platform use & RG tools |
jl411 collects personal data through the following means:
jl411 processes your personal data for the following purposes, each grounded in a lawful basis under the Data Privacy Act of 2012:
jl411 does not sell your personal data to third parties for their own marketing purposes. Personal data shared with third-party service providers is subject to strict data processing agreements.
jl411 may disclose your personal data to the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
jl411 does not disclose your personal data to any other third party without your explicit consent, except as required by applicable law.
jl411 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with jl411's data disposal procedures.
jl411 uses cookies and similar technologies to operate and improve the Platform. The categories of cookies used include:
You may manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect Platform functionality. jl411 does not place third-party advertising cookies on the Platform.
jl411 implements technical and organisational security measures appropriate to the nature and sensitivity of the personal data processed, including:
While jl411 takes security seriously, no system is completely immune to breach. In the event of a data breach affecting your personal data, jl411 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of discovery and will communicate with affected players as required by law.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jl411:
To exercise any of these rights, please contact jl411's Data Privacy Officer using the contact details in Section 14. jl411 will respond to verified data subject requests within fifteen (15) calendar days.
Some rights are subject to limitations where jl411 is required to retain data under applicable law, including anti-money laundering regulations and PAGCOR record-keeping obligations.
The jl411 Platform is strictly restricted to individuals aged 21 years and above. jl411 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will immediately close the associated account, delete the personal data, and report the incident as required by PAGCOR regulations.
If you believe that a minor has registered an account on jl411, please contact us immediately at [email protected].
Some of jl411's service providers — including game content providers, cloud hosting infrastructure, and identity verification services — may process personal data outside the Philippines. Where such transfers occur, jl411 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to Philippine data privacy requirements, including through data processing agreements incorporating standard contractual clauses.
jl411 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email or in-platform notification prior to taking effect.
The "Last Updated" date at the top of this Policy reflects when the most recent revision was made. Your continued use of the jl411 Platform following any amendment constitutes acceptance of the revised Policy.
For data privacy enquiries, to exercise your data subject rights, or to report a data privacy concern, please contact jl411's Data Privacy Officer:
jl411 will acknowledge receipt of all data privacy requests within three (3) business days and will provide a substantive response within fifteen (15) calendar days of verifying your identity.
Our privacy commitments in plain language — what we actually do to keep your information safe.
All data transmitted between your device and jl411 is protected by SSL/TLS encryption. The padlock in your browser address bar is always active on jl411.
jl411 staff access to player personal data is role-limited and logged. Only personnel with a legitimate operational need can access account data — and every access is auditable.
jl411 processes your data in accordance with Republic Act No. 10173 (Philippine Data Privacy Act of 2012) and the rules of the National Privacy Commission.
jl411 collects only the data it genuinely needs. Upon expiry of retention periods, data is securely deleted or anonymised — not archived indefinitely.
jl411 does not sell, rent, or trade your personal data to third-party marketers. Your information stays within jl411's ecosystem and its strictly vetted service providers.
In the unlikely event of a data breach, jl411 will notify the NPC within 72 hours and communicate directly with affected players — transparently and without delay.
jl411 was built for Filipino players who deserve both great gaming and genuine data protection. Register today, deposit via GCash, and play knowing your information is in safe hands. 21+ only.